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Luxury style should feel effortless. Our return policy is designed to keep your shopping experience clear, smooth, and elevated from checkout to delivery.

OUR STANDARD

At Chics Wear Caps, we take pride in delivering elevated headwear and statement pieces with quality and care. If something is not quite right, we are here to help.

Returns & Exchanges

  • Returns and exchanges must be requested within 7 days of delivery.

  • Items must be unworn, unused, and in original condition.

  • All original packaging, tags, and included materials must be returned.

Final Sale

  • Items that have been worn, used, or altered are not eligible for return.

  • Sale items, discounted items, and marked final-sale items are non-refundable.

  • Custom pieces and limited-edition drops may be final sale when specified.

Refunds

  • Once your return is received and inspected, you will be notified of approval status.

  • Approved refunds will be sent to your original method of payment.

  • Please allow 5–10 business days for refund processing after approval.

Shipping & Responsibility

  • Customers are responsible for return shipping costs unless an incorrect or damaged item was received.

  • We recommend using a trackable shipping method for all returns.

  • Chics Wear Caps is not responsible for lost or stolen return shipments.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, contact us within 48 hours of delivery.

  • Please include your order number and clear photos of the item received.

  • Once reviewed, we will work quickly to provide a replacement or approved refund.

CHICS WEAR CAPS

Return Policy

Thank you for shopping with Chics Wear Caps, where confidence meets style.

Quick Policy

7-day return window. Unworn condition required. Original packaging must be included.

Exchange Friendly

If your piece is eligible, exchanges are welcome for approved returns submitted within the policy window.

Luxury Care

Each order is packed with detail and intention. We ask that all returns reflect that same standard of care.

Need Assistance?

Email: info@chicswearcaps.com

Response Time: Within 1–2 business days

Please include your order number in all return or exchange requests.